Archives: FAQs
Can I get a Rent Reduction?
Answer: The following information applies to our tenants who find themselves in financial stress and unable to make their full rental payments due to the COVID-19 crisis. Tenants who have not...
What is happening with Rent Payments?
Answer: We understand the financial difficulty that many tenants will be experiencing – through no fault of their own. We also understand that most property owners will be going through...
What should I expect when I visit your office?
Answer: Strict hygiene protocols have been set up to protect our staff and visitors. We have placed a green line on our floor and visitors are to remain behind this...
How can I contact the office?
Answer: Due to the heavy workload at this time, we encourage email as the best form of communication. If the matter is urgent, please feel free to call the office.
Will Helen Munro Property be closing their office?
Answer: In short no. In our opinion, managing rental properties is considered an essential service, as we are facilitating shelter for our tenants. Therefore, we are confident that our business...