Meet our Team

Helen Munro

Founder

Passionate and devoted to perfection…that sums me up! I have had the fortunate opportunity to live in Townsville for most of my life and in that time I have spent half my life in Real Estate. I have been blessed meeting so many people who have gone from being clients to becoming wonderful close friends. I am proud to be in business with my daughter, Tracy who is as equally passionate about this industry and the service in which we expect our clients to experience.

Tracy Crome

Director/Principal

tracy.crome@hmproperty.com.au

0438 251 222

I am so fortunate to work with my Mother and best friend in life, Helen Munro. With lots of coffee consumed, we have built a very successful real estate business based on strong ethics, honesty, passion and excellence for service. I absolutely believe our exceptional service is evident in the manner in which we run our business and are proud that our team have the same high standards and respect for the industry that we have. "Service, Communication, Excellence & Attention to Detail" are mandatory to succeed.

Margaret Hill

Independent Sales Executive

margaret.hill@hmproperty.com.au

0439 716 340

Boasting 20 years of industry experience and a track record of over 800 successful sales, my mission is to streamline and enrich your property journey. My enthusiasm for real estate is equally matched by my dedication to client satisfaction. Leveraging my extensive knowledge and a solid foundation in customer service, I guide you towards making well-informed and confident property decisions. My commitment is to not just meet, but exceed your expectations, ensuring a positive and fruitful outcome. Whether you're gearing up to sell, eyeing a purchase, or simply in need of market insights, I'm your go-to for straightforward, effective real estate solutions. Together, we'll turn your property aspirations into reality. SPECIALTIES I've handled everything from cozy apartments to luxurious homes valued over $1,000,000 across Townsville. No matter the type of property, I've developed and executed successful marketing strategies tailored to each unique home. My comprehensive approach includes meticulously planned advertising, sales techniques, and scheduling for inspections and open houses. With Margaret Hill Properties, your property isn't just listed; it's sold. ADDED VALUE SERVICES Understanding the importance of first impressions, I offer expert pre-sale advice to ensure your property stands out from the moment it hits the market. For absentee owners, I manage the entire sales process with precision and care, keeping you informed and involved, no matter where you are in the world. Moreover, I collaborate with a dedicated team of professionals, from gardeners to home stagers, ensuring your property is presented at its absolute best. This team works tirelessly to prepare your property for sale, highlighting its best features and making it truly shine for potential buyers. With this holistic approach, we not only aim to sell your home but to secure the best possible outcome for you. AWARDS AND RECOGNITION As a testament to my dedication and success in the real estate industry, I have been honoured with multiple awards throughout my career, highlighting my commitment to excellence in serving my clients: Recognised as a member of the A-List in 2016, ranking in the top 1% of QLD agents. Consistent Excellence: Premier Alan White Member continuously from 2005 to 2015. Top Sales Achievements: Achieved significant milestones with $40 million in sales to June 2007, $80 million to March 2011 and $120 million to 2014, $240 million 2023 Ranked Among the Best: Ranked #4 in the North Queensland Ray White Group in December 2013. Secured a position in the Top 10 for residential settled commission and sales multiple times between 2006 and 2012, including the #1 spot for settled sales 2006/2008/2007 and commission 2011. Ray White Elite 2006/2007: An accolade that underscores my exceptional performance and contribution to the real estate sector. These accolades not only reflect my relentless drive to excel but also my unwavering commitment to achieving the best outcomes for my clients.

Michele Adams

Sales Executive

michele.adams@hmproperty.com.au

0419 719 519

Hard work and dedication is Michele's DNA, with a strong customers focus, Michele will work hard to achieve the desired result. "I am always available for an open honest conversation regarding property and the market". Michele is passionate about ensuring her clients have all the latest information at hand. A fervent, customer focussed & transparent agent who will deal with you ethically, directly and honestly.

Donna Glass

Sales Executive

donna.glass@hmproperty.com.au

0417 901 080

With over 20 years experience in sales nothing brings me more joy than assisting people with their dream purchase. This opportunity is the biggest compliment my clients can give me by allowing me to join them on this journey. The joy of seeing the look on the face of someone with the purchase and or sale of their home is the reason why I love this industry.
I believe that your home is your sanctuary, and should be treated as such. Whether you’re selling your property, buying your first home or seeking that dream retirement residence, the experience should be nothing less than amazing with constant and consistent communication from day 1 onwards. Being given the opportunity to sell one of your most prized possessions and introducing that to a new owner, I see as an honour and should be treated at all times with the greatest amount of respect.
Whether you are buying, selling or investing, I would love the opportunity to travel with you on your journey and ensure that we achieve your goals as quickly as possible.
Donna Glass at Helen Munro Property may not be able to change the world for everybody, but the right property can change somebody’s world and to me that's an amazing start.

Kym Wilson

Sales Executive

kym.wilson@hmproperty.com.au

0438 714 678

Kym has over 20 year's experience in buying and selling Real Estate in Townsville. This led to Kym's driving passion in pursuing a career in Real Estate with her first owing and operating a successful home staging business for 6 years where she became an industry leader in dealing with Sellers and Agents and understanding exactly what is needed in-home presentation and marketing to achieve the best possible sale price.
Kym's wealth of sales experience has elevated her to a market leader in customer satisfaction, service, and communication.
Kym brings passion, hard work, and responsiveness to her role as a sales agent and is committed to giving both owners and buyers the highest level of professionalism and service in all of her dealings with them.
If you want an Industry professional to represent you and your property, Kym is the only choice.
Put your property in safe hands with Kym Wilson.

Neil Illiparambil

Sales Executive

neil.illiparambil@hmproperty.com.au

0451 545 980

Neil brings energy and enthusiasm to everything he does, making him a dynamic Sales Agent who is adaptable in any situation, with a sharp focus on achieving his client's success. Thriving in the fast-paced and ever-changing world of real estate, Neil is recognised for his resourcefulness and hands-on approach, excelling at identifying opportunities to leverage optimal results. Neil has always loved property and is fascinated every day by real estate’s ability to transform lives, whether it’s helping first-time buyers secure their dream home, supporting seasoned investors in maximising their returns, or guiding families through significant life changes. Coming from an Indian background, Neil deeply understands the significance of a home.......a home is more than a house!!!!! It’s a place where families come together, where cherished memories are made and where opportunities arise. For many, owning a home represents one of life’s biggest and most meaningful achievements. So, when the time comes to sell, it is essential to work with someone who truly values your property, understands its significance, and places your needs first. Integrity is at the heart of everything Neil does, dedicating time to his clients and focusing on providing exceptional service rather than simply aiming for a high volume of sales. By prioritising quality over quantity, Neil ensures that each client receives his full attention. Neil's vision is to build trust and foster lasting relationships through honest communication, transparency, and delivering on promises. Townsville’s thriving market offers incredible opportunities, and Neil is dedicated to helping clients harness the full potential of their property. By staying ahead of local market trends and understanding the unique characteristics of each neighbourhood, Neil aims to deliver tailored solutions designed to meet the individual goals and aspirations of his clients. With a strong commitment to excellence, integrity, and delivering outstanding results, allow Neil to assist you in unlocking the endless possibilities of Townsville’s property market......you will be glad you did because Neil will be your forever trusted Sales Agent, every step of the way!!!

Julie Stockham

Business Development Manager

bdm@hmproperty.com.au

0417 645 395

Passionate about service and communication, and being with the HMP team makes my job so enjoyable, and knowing I am supported by an incredibly dedicated and experienced team ensures my clients are 100% happy and satisfied.....What we say we will do, WE DO! Having a lifetime of sales experience in different industries has certainly strengthened my career in Real Estate and being given the opportunity to take charge of someone's biggest investment they will ever make in their life is such a compliment to me and one that I will never take advantage of.......it's like what Tracy & Helen say....'Your Property, Our Passion' and this is something that I truly resonate with. I am Honest, Compassionate, Trustworthy, Knowledgeable and Empathetic, and I am looking forward to assisting you with your real estate goals.