Meet our Team

Helen Munro Director
Tracy Crome Director/Principal
Margaret Hill Independent Sales Executive
Treacy Nielsen Sales Executive
Michele Adams Sales Executive
The Martins Independent Sales Executives
Donna Glass Sales Executive

Helen Munro


Passionate and devoted to perfection…that sums me up! I have had the fortunate opportunity to live in Townsville for most of my life and in that time I have spent half my life in Real Estate. I have been blessed meeting so many people who have gone from being clients to becoming wonderful close friends. I am proud to be in business with my daughter, Tracy who is as equally passionate about this industry and the service in which we expect our clients to experience.

Tracy Crome


0438 251 222

I am so fortunate to work with my Mother and best friend in life, Helen Munro. With lots of coffee consumed, we have built a very successful real estate business based on strong ethics, honesty, passion and excellence for service. I absolutely believe our exceptional service is evident in the manner in which we run our business and are proud that our team have the same high standards and respect for the industry that we have. "Service, Communication, Excellence & Attention to Detail" are mandatory to succeed.

Margaret Hill

Independent Sales Executive

0439 716 340

18 years….over 450 sales and 3510 cups of coffee (and counting!). I love property and have been privileged to work in my dream job. Dealing with my client’s greatest asset and helping them make informed decisions is always a privilege. Witnessing the joy, excitement and sometimes relief of clients when we put up that SOLD sticker is such a pleasure. With my strong customer service background, I always aim to exceed my client’s expectations and make every transaction a positive and productive one. Call me anytime to discuss readying your home for sale, marketing strategies, purchasing property or just to chat about the market.

Treacy Nielsen

Sales Executive

0419 252 722

I have lived in Townsville my whole life with the occasional extended holiday overseas. My former profession has been in hairdressing and retail. Moving into Real Estate with Helen and Tracy has been a natural fit and I love it. I also love the beach and there is no better way to start the day than with an early morning ocean swim along the Strand with friends followed by coffee to start the day. I love working with home owners to achieve their selling goals and I love working with buyers to assist in buying their perfect home.

Michele Adams

Sales Executive

0419 719 519

“A home is a kingdom of it’s own in the midst of the world, a stronghold amid life’s storms and stresses, a refuge, even a sanctuary.” (Dietrich Bonhoeffer). Commitment, enthusiasm and a genuine desire to assist people achieve their goals I am excited to join the Real Estate industry after 25 years thinking “ I am going to sell real estate one day”. A local girl, with a strong back ground in sales, customer service and the ability to interpret client’s needs, I look forward to turning your ideas into reality.

The Martins

Independent Sales Executives or

Lorraine on 0419 755 109 or Brian on 0437 959 984

We love living and working in Townsville! You’ll find us to be personable, professional and hard working. Those who know us say we are bits of creative ratbags who get things done. We are so happy to be working with the team at Helen Munro Property. We have a shared belief that the customer comes first and we have a joint drive to work closely with clients in an open, trusting environment to achieve the best outcomes. We believe this is a winning formula! Lorraine's marketing background enables her to come up with the right media mix and message to market your property to the maximum number of potential buyers. Give Lorraine a call on 0419 755 109 or Brian on 0437 959 984.

Donna Glass

Sales Executive

0417 901 080

"With over 20 years experience in sales nothing brings me more joy than assisting people with their dream purchase. The thrill of the journey from listing the property to the completion of the sale is an adrenaline rush like no other. The joy of seeing the look on the face of someone with the purchase and or sale of their home is the reason why I love this industry. I believe that your home is your sanctuary, and should be treated as such. Whether you’re selling your property, buying your first home or seeking that dream retirement residence, the experience should be nothing less than amazing with constant and consistent communication from day 1 onwards. Being given the opportunity to sell one of your most prized possessions and introducing that to a new owner I see as an honour and should be treated at all times with the greatest amount of respect. Whether you are buying, selling or investing in Townsville or further afield, I would love the opportunity to travel with you on your journey and ensure that we achieve your goals as quickly as possible. Donna Glass at Helen Munro Property may not be able to change the world for everybody, but the right property can change somebody’s world and to me that's an amazing start."

Wanting to Join our Team?

You need to be licensed.

Complete Property Training are a leading provider of Real Estate Licencing course in Qld

With Fast-tracked monthly Courses held in 8 locations from Gold Coast to Cairns.

  • 3 Day Certificate course
  • 6 Day Full Agents Licence course

Contact details ph 07 54388922 or visit