Why Helen Munro Property?
Helen Munro and Tracy Crome want you to enjoy your property experience. Let us tell you what is important to us……
A MOTHER-DAUGHTER POWERHOUSE Helen Munro, Director of Helen Munro Property has been a successful Real Estate specialist for over 30 years and remains as passionate and excited about the industry as she was on her first day in the business. Helen is joined by her daughter, Tracy Crome, Director & Principal of Helen Munro Property and together they are on a mission to provide the absolutely best service for all of their clients.
CLIENTS COME FIRST Tracy’s ongoing mantra in this business is……’You have to walk in the client’s shoes’. ‘If you are assisting a client with decisions and offering advice, we need to be mindful of what will be best for them, their property and their needs. An Agent cannot give exceptional service unless they put the client first!’
HOW WE DO IT First and foremost, we make it our mission to understand YOU – whether you are selling, buying or renting, we get to know you and what you are trying to achieve with your property goals. And then it’s all about communication. There is a saying…..’If they like you they will listen to you, and if they trust you they will do business with you’. We are paranoid about honest and open communication and will do everything we can to prove ourselves to you, our clients, so that you trust we will work in your best interest and protect you every step of the way.
UNPARALLELLED INDUSTRY EXPERIENCE Helen’s 30+ years in the industry and Tracy’s 20+ years have seen these two highly experienced women handle the many challenges and changes in the local real estate market. They’ve worked successfully through very buoyant market conditions and very difficult economic times. They remain determined to hold the ‘top of mind’ position in local’s minds for incredible service, knowledge and passion……there is no other job they would rather do!!
A STRONG COHESIVE TEAM Helen and Tracy have built a team of exceptional, experienced and passionate people who share the same values and attitudes when it comes to putting the client first, at all times.
OUR AMBITION Our ambition is to build a trusting partnership with you to ensure maximum exposure to every possible buyer and/or tenant in the marketplace for your property and to successfully negotiate to achieve a successful outcome in the quickest possible time frame.
‘It’s all about trust, and we are prepared to earn it!’
Meet our Team
Helen and Tracy are strict on upholding our values and certainly recruit people to their team with the same values.
In developing ‘values’, a ‘successful business’ and of course a ‘successful team’ with equal values, Helen and Tracy thought about you, our client and our own personal experiences throughout our lives. The following are top of mind for us.
Excellence – Everything right, the first time.
Experience – Be experts in our fields to benefit you from our experience.
Knowledge – We seek to learn and develop every day and to share our knowledge with you.
Trust – We’ll earn yours by excelling in our values.
Communication – It’s about quality communication in the way you want.
Your Property….Our Passion – We love what we do and it shows.
Wanting to Join our Team?
You need to be licensed.
Complete Property Training are a leading provider of Real Estate Licencing course in Qld
With Fast-tracked monthly Courses held in 8 locations from Gold Coast to Cairns.
- 3 Day Certificate course
- 6 Day Full Agents Licence course
Contact details ph 07 54388922 or visit www.completepropertytraining.com.au
Your wonderful staff have done a great job for us in what we know is a very “tight” market at present. So we are well pleased. May I commend to you all your people. Thanks again and best regards.
- Doug and Val Foster-Lynam
My husband & I have been renting for 10 years and your company has been the fastest acting real estate we have ever had. All our enquiries are always handled promptly and professionally and when it comes to repairs, there have never been delays, they are acted upon quickly. We have found the team to be patient and understanding. We haven’t had great dealings with real estates in the past with simple repairs or queries never being actioned or even acknowledged so thank you for giving us faith again in the industry!
- Lis & Marty
Please pass on my warmest thanks and best wishes to the rental team. I’ve been renting through your agency for the past eight years and have always been the fortunate recipient of a mutual respect which is not often afforded to tenants. I can honestly say it’s been a pleasure renting through your company. I wouldn’t hesitate to recommend prospective tenants your way. Please, please continue in this vain and don’t change!
- Sandra Turk
I would like to express our gratitude and thanks for your help and patience throughout the last three months whilst major works were being conducted on our house. Your professionalism was outstanding and there was nothing too hard to handle when we required help. We owe your staff our sanity and look forward to working with you for many more years.
- Shane & Bridget