Testimonials – Sales

We had a wonderful experience with Donna. They went above and beyond to make it possible for us to be in the property before Christmas, which meant so much to our family. Her communication, professionalism, and genuine care throughout the process made everything smooth and stress-free. We would highly recommend them to anyone looking for a dedicated and trustworthy agent.

Donna is so honest and so helpful made selling my house so hassle free from all the support she gave me. Thank you so much Donna for everything you are amazing 💕

The whole experience of selling our property through Helen Munro Property was made simple by both Tracy and Margaret right from the beginning of the process. They were very clear on what we could expect, explaining the whole process The marketing program and the ease of putting it in place right through to sale made life easy particularly as we live in another state. Margarett was professional at all times and hands on with all the paperwork and communications. This was for the complete duration of the sale. Margaret would always take phone calls, return phone calls and responded at all times keeping us informed of progress. The marketing costs etc we thought were very reasonable. Margaret and for that matter the whole team went the extra mile to achieve the result We would certainly recommend Helen Munro property and Maragaret Hill to potential sellers in Townsville

Property advertised Tuesday, open home Wednesday and successfully bought on the Thursday. Overall, the experience was stress free and Margaret kept open communication throughout which really helped. Pleasant to deal with and always answered our questions. Professional at all times and used the same agency to rent the property and Margaret assisted in this process too. I'm a very happy Customer.

First time I met Margaret was several years ago when I brought my second home. My thoughts were, I haven't dealt with an agent like her before. She was firm, but fair. After purchasing my second house through Margaret I was needing to sell my current house, so I went straight to Margaret who was more than happy to take on the new listing, and walk me through the process accordingly. Now the latest dealings with Margaret was selling the second house that had been newly renovated and to say the least it was a challenge, but Margaret did her thing and it was another successful transaction. Dealing with Margaret throughout the years has been a great experience. She is a wealth of knowledge to the industry, advice, suggestions, contacts over many years. Margaret is great in communicating, weather it be to discuss something or when she needs to provide an update on what the status of the sale / purchase is. There is only one agent to chose..

Donna just can't do enough for you, nothing's a problem. Thankyou Donna for making our sale an easy procedure, your knowledge and expertise made us feel very confident that we had chosen the right agent. Your prompt replies to any queries and advice was greatly appreciated, you are a very easy lady to work with.

Donna was the seller’s agent for the property we purchased, and she couldn’t have been kinder throughout the entire process. From start to finish, Donna demonstrated exceptional professionalism while maintaining clear boundaries and working in the best interest of the seller. At the same time, she showed genuine empathy and understanding toward us as buyers, which made what can often be a stressful experience feel so much easier. One of Donna’s standout qualities is her responsiveness—she is incredibly fast and proactive. Every question we had was answered promptly, and she kept us informed at every stage of the process. Her communication was clear, consistent, and reassuring, which gave us confidence and peace of mind. On multiple occasions, Donna went above and beyond to ensure everything progressed smoothly. These qualities—kindness, empathy, speed, and outstanding communication—are hard enough to find in a seller’s agent, let alone someone dealing with buyers. Her warmth, efficiency, and genuine care are qualities that are sadly rare in real estate. Donna is an absolute superstar, and Helen Munro Real Estate is incredibly fortunate to have her on their team. If you see Donna’s name on a property, you can be confident you’re in excellent hands.

Made life easy. Sorted everything from the renovations to the sale.

Michelle recently worked with me to sell my parent's home. She was very knowledgeable about the market and other sales in the area of a similar nature providing documentation of her research for me to peruse. She kept me informed at all times of scheduled open house times, attendees and their feedback, market trends, all sorts of things. She was most professional in every way and we had a very successful outcome. I can highly recommend Michelle and if I were to purchase or sell another property, I would definitely contact Michelle to take care of it for me.