★ ★ ★ ★ ★

End to end amazing

Cannot rate Monroe property enough i moved back to WA and have had nothing but seamless management

Reviewed by (Landlord) 26 Aug 2024

★ ★ ★ ★ ★

Very freindly, helpful and contactable

Margaret was lovely, she helped me purchase my first investment property. I was pleasently surprised Margaret was able to answer my calls when needed even though there is strong demand for real estate agents time in the current market. The team at Helen Munro Property are now manageing the property for me as well and doing a fantastic job. Very little involvement needed from myself.

Reviewed by (Landlord) 21 Aug 2024

★ ★ ★ ★ ★

Excellent service, communication and professionalism!!!

I initially contacted Julianne Delforce as I was seeking to gain an understanding of the real estate market. I had a really good impression with her after our first phone conversation. She was very knowledgable and answered all of my questions with great kindness and patience even though I hadn't signed up with Helen Munro at this point. Julianne and her team also helped me a great deal throughout my property purchase journey. After the property was settled, they managed to have it tenanted within 1 week at a very good price. Overall, my experience with Helen Munro and Julianne specifically has been a very positive one. I'd recommend them to any investors looking to rent out their properties in Townsville.

Reviewed by (Landlord) 12 Aug 2024

★ ★ ★ ★ ★

Very professional, knowledgeable and understanding!

I’ve found the staff at Helen Munro to be outstanding. Special thanks to Lilly for the help, advice and I appreciate her patience with me as I’m a bit behind on the rental knowledge. Got the property that I needed and has been happy days since. Thank you to all the staff at Helen Munro, your efforts have not gone unnoticed.

Reviewed by (Tenant) 11 Aug 2024

★ ★ ★ ★ ★

Exceptional Property Management

For over 15 years Helen Munro Property have successfully managed our rental property. Staff provide excellent client service and also support for tenants. We recently were impacted by a cyclone as well as a difficult tenant. Staff were assigned to manage all of the insurance negotiations and claims and other staff worked considerably hard to get the house back to good condition for future tenants. Staff have excellent communication, follow up when they say they will and keep us informed of any concerns. They are fantastic to deal with and we know our investment property is in great hands under Helen Munro Property Management.

Reviewed by Anonymous (Landlord) 9 Aug 2024

★ ★ ★ ★ ★

Excellent service as always.

After renting through Helen Munro Property for over 18 years the level of communication and professionalism from Helen, Tracy and all the girls has been nothing short of excellent which is why I had no hesitation in continuing my association when I needed a new place to live. The transition was smooth and I am grateful that even though over the years people come and go but the level of excellence shown by all the staff at HMP has remained second to none. Thankyou Helen, Tracy and all the staff for making my life easier.

Reviewed by (Tenant) 7 Aug 2024

★ ★ ★ ★ ★

helpful and professional

I have been with Helen Munro for almost a year since my previous agent closed down and they have been organised, easy to deal with and made my life as a landlord very easy.

Reviewed by (Landlord) 2 Aug 2024

★ ★ ★ ★ ★

Lovely attentive management services

My initial property manager had their portfolio rolled-over to Helen Munro after some unavoidable circumstances. They recommended Helen Munro for their proven record in the Townsville region, and since that transition, I have been really happy to have worked with them, and entrusted my property into their management. My property has presented a few issues, and Helen Munro has navigated these with professional and empathetic care. I am not a property owner for the sake of squeezing tenants for maximum rent, and I really like that Helen Munro shared these ethics with me.

Reviewed by (Landlord) 2 Aug 2024

★ ★ ★ ★ ★

Exceptional Service and Unmatched Expertise from Helen Munro Property

I've had an outstanding experience with Helen Munro Property as my real estate agent. Their market knowledge is unparalleled; they provided invaluable insights and guidance that were crucial in managing my property. Communication has always been prompt and clear, ensuring I am kept in the loop at all times. The professionalism displayed by the entire team is commendable, making the process smooth and stress-free. Helen Munro Property goes above and beyond, and I highly recommend their services to anyone looking for a reliable and knowledgeable real estate agency.

Reviewed by Anonymous (Landlord) 1 Aug 2024

Testimonials – Rentals