Testimonials – Rentals

I am very happy n grateful from the service I received from the staff. The ladies were so polite n friendly n assisted me. Thank you so much

When I first interacted with the team at Helen Munro it was a well rounded professional experience. They were helpful and communicated well. As soon as I signed a lease and needed a mature, helpful response to a problem that was because of their inefficiency ...it went very sour. The women assigned to assist in the rental department obviously had a personal issue both with me, the tenant and her job and she absolutely refused to be reasonable in any way shape or form. Helen Munro has the foundation of being a great agency, you can tell with some of their systems and communications ...but this woman, working on the inside, so to speak, is bringing them down. I am starting a report with the RTA as I speak.

We rented with Helen Munro after owning a home for 15 years. They're property management team were supportive and provided prompt action on repairs to property. Due to sale of the rental we had to go to another realestate. We then were given notice to leave at end of lease. After endless property applications I reached out to Jess from Helen Munro who advised of available properties. On inspection of the home the staff were beyond helpful and pleasant. We were approved for the rental and beyond thankful to be renting through the Helen Munro Team again! Next step is to buy with them.

We recently purchased our first rental property and have appoint Helen Munro as our agent. We have found them professional with an attention to detail and very easy to deal with.

Prompt, supportive and excellent communication. Best real estate in Townsville.

Interstate investor. Julie and the team were very responsive and quick with helping me find my property and finalise my settlement. Also very quick to list the property and find a good tenant!!

After being impacted by recent weather events, the staff of Helen Munroe went out of their way to find me a new home. I truely appreciate the care shown to me during this stressful time. The girls kept me informed of new listing's and knew exactly what I wanted. Thank you Helen Munroe.