They were very knowledgeable and helpful
Very good to deal with and very helpful
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Reviewed by John McKenna (Tenant) 2 Feb 2026
Testimonials – Rentals
Excellent communication
The team at Helen Munro have been the best to deal with. Very clear with the whole process and always let me know where it was up to and also proactive in getting things done.
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Reviewed by Thomas Jackson Nurse (Landlord) 28 Jan 2026
⭐️⭐️⭐️⭐️⭐️ Exceptional Property Management — Truly Stress-Free
Outstanding experience from start to finish. The team managing my investment property are professional, proactive, and genuinely care about protecting and growing my investment. Communication is clear, issues are handled promptly, and nothing ever feels like too much trouble. It’s rare to find agents this reliable and switched on. Highly recommend to any investor wanting peace of mind and excellent results.
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Reviewed by Jonathon Stewart (Landlord) 4 Jan 2026
Professional, supportive, and a pleasure to work with
The property at 4A/4B Arila Street, Cranbrook was recently sold, and the experience with Tracy Chrome and the Helen Munro Property team was excellent throughout the ownership period.
The rental team, maintenance team, and support provided during insurance claims were consistently helpful, responsive, and professional. The level of care and service made the entire process seamless and reassuring.
Every interaction reflected a genuine commitment to their clients, and it is clear that the same high standard of service will continue with the new owners.
It was a pleasure dealing with Helen Munro Property, and there is no hesitation in recommending Tracy and her team. Hopefully, paths will cross again in the future.
Wishing the team a wonderful Christmas and New Year.
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Reviewed by (Landlord) 30 Dec 2025
Great Management
We had previously had our investment managed by another company and there seemed to be non stop issues. Helen Munro were recommended to us so we swapped property management. We couldn't be happier to date and fondly enough a lot of the previous issues have been rectified due to HM Pro Active management.
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Reviewed by Chris (Landlord) 21 Dec 2025
Easy to deal with.
Helen Munroe and her team i found in Townsville are very easy to deal with and where happy to guide me through the whole process of Applying for the rental I’m now in. I would have no hesitation in recommending her team to anyone.
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Reviewed by Guy Darmenia (Tenant) 21 Dec 2025
Highly recommend
Helen Munro Property has been so knowledgeable in guiding us through our first landlord experience. They’ve been excellent in prompt communication and helped us to get our property ready for tenants with maintenance jobs.
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Reviewed by (Landlord) 18 Dec 2025
Excellent old school agent.
Amazing agency, old school agent, who offers personal touches when sourcing the right home with the right tenants. You're not just a tick flick at the door when conducting an inspection.
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Reviewed by Micheal Westmore (Tenant) 18 Dec 2025
Excellent service
We are a new investor in the area and couldn't be happier with their service and help.
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Reviewed by Brent Silvester (Landlord) 25 Nov 2025
