Answer: Strict hygiene protocols have been set up to protect our staff and visitors. We have placed a green line on our floor and visitors are to remain behind this line at all times. If too many people are in reception, to maintain social distancing rules, we will ask visitors to remain outside until it is safe to enter. We have signs on display to ensure our visitors to do not touch anything in our office. If you need to sign something in our office, we ask you supply your own pen. Those who wish to drop off keys or documentation can do so by leaving them on the counter next to the green line. We have hand sanitizer and antiseptic wipes and encourage all visitors to use this.