So here at Helen Munro Property we’re turning Sales and Property Management on its head. It’s really the little things in Sales and Property Management that make the biggest difference. Firstly, it’s understanding your investing or buying requirements. The first question we’ll ask you is, ‘why are you investing, buying or selling?’ and then follow with ‘how can we help you achieve your goals?’ You see, if we understand you, we can assist you.
The second thing to nail is communication. If we understand your needs and understand what type of communication you prefer, then the rest really is easy. We know that if you trust us, our job is easier and we know that trust is very difficult to gain and very easy to lose; so it’s of utmost importance to us. To that end, we offer a guarantee around our service, and while we have innovative, specialised systems and procedures, if we make a mistake, you’ll be the first,not the last, to know.
Just a quick email to let you and the team know that I have really appreciated the work and efforts you all put into looking after my rental property. You all do an amazing job and make what is an often trying challenge seem effortless
- J.Fuller, Townsville
I’d like to thank you for the professional and understanding approach that has been taken in the management of this property and I’ll definately be giving you a call if circumstances change and I need someone to manage the property again
- T.Newman, Townsville
Efficient, professional, returns calls and emails promptly…..the best I’ve ever dealt with in my years of having properties
- J. Scott, Townsville
We are very happy with this result as we know that rents in Townsville may have softened a bit from when the previous lease began. It is wonderful that we have been able to maintain the same rent level. I think that this is largely due to your agency’s excellent tenant selection and meticulous inspections which ensure the integrity of our property is maintained.
- N.Douglas, Townsville
We really appreciate the communication and level of service across your business, very very professional. It has been a great experience and I am sure it will continue to be. The highest compliment I can give you all is to recommend you to family and friends
- M. Hopkins, Townsville
This was the first time in over 30 years that I have been a tenant. I am glad your company was my first experience. Others, who shall remain nameless, are more difficult to establish a working relationship with
- E. Menkins, Townsville
You guys have been amazing with our property almost going 4 years now. Thank you
- C. Meyer, Townsville
I would like to express our gratitude and thanks for your help and patience throughout the last three months whilst major works were being conducted on our house. Your professionalism was outstanding and there was nothing too hard to handle when we required help. We owe your staff our sanity and look forward to working with you for many more years
- Shane & Bridget, Townsville
I must say I am very impressed with your level of service. Every time we have a query we are always replied to very quickly or receive a phone call from you. Even when re-signing our lease, the flexibility is great, as we have been unsure the last two times of what exactly we were going to do, your team was very supportive, and promptly communicated with the owners when we made our decision. You all make it a very easy process in all aspects of renting…Thanks again for making renting a pleasurable experience.
- Stacey, Townsville
It’s ‘Thank a First Responder Day’ and Donna Glass from the HMP Sales Team is thanking the Police and Ambo’s with morning tea. The guys and girls in Emergency Services do an amazing job and deserve to be spoilt so they know they matter to all of us.Read more View all news